Privacy Policy
Last Updated: January 20, 2026
Cross Border Van Lines (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] and use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Contact us via phone, email, or website forms
- Register for newsletters or promotional offers
- Use our website’s features
This information may include your name, email address, phone number, mailing address, and any other details necessary to provide our services.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage moving and related services
- Communicate with you about your move, requests, and inquiries
- Send promotional materials, updates, and newsletters (with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted service providers who assist us in delivering moving services (e.g., storage partners, transport companies)
- Regulatory authorities or legal entities as required by law or to protect our rights
- Third parties only with your explicit consent
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent to marketing communications
- Request restrictions on certain processing activities
- Lodge a complaint with a data protection authority
Please contact us at to exercise these rights or with any privacy-related questions.
7. Children’s Privacy
Our services and website are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Cross Border Van Lines
Email:
Phone: 1-800-291-8975